C

Colin Craib

4 years ago

My dad and I spent almost 5 hours there today. We ...

My dad and I spent almost 5 hours there today. We thought we had a deal and we were in the process of signing all the paperwork when the price jumped from 7k to 10k. The manager Dan Perry brought out the worksheet that indicated bottom line with trade in was 7k. That form indicated 4k for the trade in. We initialed that form and waited another 1.5 hours to sign all forms. That is when it jumped to 10k total. The salesman Rony Symmat then could not find the worksheet.

I will never ever use this company again. The customer service was terrible and the salesman and manager are crooks and liars. I can not see how they sleep at night.

Thank you for the response but the first bottom line worksheet was 8700 then Dan came back with a new one for 7. When we asked to see the worksheets they were gone and not to be found. They had not left Rony's desk until we went back in the finance mgrs office. Isn't that interesting?

Still waiting to hear back from you.

Again, still waiting to hear from you!!!!!!

4/19 and still waiting to get some sort of response to this. It has now been 19 days.
July 10th and still waiting to hear from you. I guess customer service and a response to problems is not a concern of yours. Please continue to rip off the general public as long as it meets your needs.

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