A disappointing visit. First my car was back to ad...

A disappointing visit. First my car was back to address the same transmission symptoms that it has had the other 4 times or so since I bought the car new. The past times it was covered by original or extended warranty, but this time it wasn't. To top this bad news off, for the firs time since we became a customer in 2006, they did not courtesy wash my vehicle, they left the paper protector sheet crumpled under the gas & brake pedals and the plastic thing they use to protect the steering wheel was thrown up on the dash. And I drove newly an hour for this service. Well not anymore, in fact I may shop for my next vehicle somewhere besides Ford.