Unfortunately I don't think this is what a social ...

Unfortunately I don't think this is what a social service or government aid bulding is ment to put shame on these so called customer service reps ,The processing team should be replaced both showed entirely poor disregard and disrespect to your fellow men I emailed their processing team on Thursday .7 days later I called to check the status of my case the Audacity to be laughed at & told me to wait three days .... then give them a call SMH