I travel a lot for work yet still made an error bo...

I travel a lot for work yet still made an error booking my reservation, showing up 2 night AFTER the date I had made. Zakera and Sammantha took excellent care to ensure my needs were met and they corrected my error with a level of hospitality as if it was their mistake and it most certainly was not. Panic sets in when you have work reservations and have just made a 5 hour drive. Within 10 short minutes they recovered me from my oversight. I am extremely grateful for them!