Horrible. At first I thought it was great because ...

Horrible. At first I thought it was great because of how low it was but i had to cancel early because the car i was sold was bad. So i felt it didn't make sense to have the insurance. I have been given the complete run around as far as canceling and getting my money back goes. When I called on separate occasions I was greeted by rude people telling me lies. At one point I was told I wouldn't be charged an early cancellation fee, then from another call I was told I was but it was only going to be 10% which annoyed me but wasn't a problem,then when I called again because the numbers weren't adding up I got transferred 6 times in one call and every person I spoke to lied and when I would tell them what the other agent said I would get transferred. When I first tally got a diagnostic more then 50% of my payment was taking out and when asked why nobody could answer me. Then I was told it was take only a week to receive my funds. It is now been over 3 weeks and everytime I call it's almost impossible to reach somebody. I called today to figure out where my money is and a lady name Michele answered after waiting 40 mins said they just mailed it today. When I was told 3 weeks ago it was already mailed. I'm over this company and I'm reporting to the BBB for fraud because this is just ridiculous!