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I really wish that I could rate a negative number!...

I really wish that I could rate a negative number! This company (or in all fairness I should say the employees) is horrible!!! My brother is currently, and unfortunately, in this place. The nurses are rude and disrespectful when you so much as ask a simple question. Although my brother, and a number of us have requested that he only be administered methadone and morphine when he requests it the staff continue to medicate him when we aren't present. This happens EVEN WHEN HE IS ALREADY SEDATED AND LETHARGIC FROM A PREVIOUS DOSE!!

They are literally opening his mouth and giving medication while he's sleeping and unable to swallow. This in turn has led to mouth sores which we had to literally beg for medicine to combat.

I have visited for 6-7 hours on multiple occasions and no one has come into the room to turn him or check to ensure that he isn't soiled. He has had an allergic reaction to a point where his lips and face were so swollen that it appeared they would burst. When I inquired as to what was being done to figure out the cause of the reaction I was informed that it was probably something he ate however during this time he wasn't even consuming foods or liquids. No one on staff seemed to be concerned with the fact that this could have caused his airway to become compromised!

There is one particular nurse on staff who needs to be reported directly to the owner of this company as she is VERY rude and appears to not be as knowledgeable as she should be. She literally stood in front of multiple family members and attempted to poor medication down my brother's throat as he was vomiting!

Pressing the call button seems to make them very irritated and when they finally come to the room they do not attempt to hide how they feel about being bothered. At times you may even have to go into the break room where it appears they are always on lunch to ask for assistance.

I'm not sure who owns this company however I am aware that most times owners are unaware of daily issues. As this is one of the most trying times for a family I would hope that someone cares enough to get involved and fix this issue expeditiously!!!!

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