M

Mike Barrett

3 years ago

Hello we have contacted the front desk as our AC u...

Hello we have contacted the front desk as our AC unit is not working properly at the Atlanta Midtown Crowne Plaza and asked for fans to be blown off four times in a row. It is currently a 100F in Atlanta and feels like that in our room. Your customer service reps have been of no help and we refuse to pay what we are being charged for our room due to poor health conditions in the room. I feel that we should be accommodated somehow for the misery we have gone through on our stay and if not I have no problem reporting the health conditions to the state due to the extreme heat index in Atlanta and will NOT be staying with this establishment EVER again due to poor conditions of the property and poor service received on this matter. If this is not resolved promptly I will revoke my payment and stay to stay at another establishment other than the IHG Group.

Comments:

No comments