jess Newton

Review of Boomtown Hotel Casino - Reno

I received your response which is what I expected....

I received your response which is what I expected. Another complaint I have is I was charged $114 when I checked out but yet there is still a $189 hold on my account! That s $189 I can t use. The other two places I stayed had a hold until I checked out then they charged me and all was good. Since your reply says your the owner can you fix that as well. I found out last night that my 3 aunts and my mom stay there for three days every couple of months. Because of what happened with my stay and the holds on my account they are reconsidering. They will probably be driving into Reno from now on. They just go for a few days of fun/relaxing/gambling then come home