subhajit mandal

Review of BUVA

The boat is ok. Staff is very good and helpful but...

The boat is ok. Staff is very good and helpful but communication is all over the place.

While going to Saracen Bay the boat departed from a different ferry and there was no prior information

We lost our wallet with our driver who dropped us - but the buva staff was very helpful and guided us. That doesn t forgive the absolute hotch potch timings

Then the ferry had 5 stops before we reached Saracen Bay. The tickets bought from camboticket said 45 mins, the ride was 1.5 hours

While coming back, the night before we were told that our 7 o clock boat is cancelled owing to bad weather forecast. Next day morning since skies were clearer I called the boat number and in a patchy connection I heard 7:20 am. We asked hotel staff for help, who called and were told that there was no 7 o clock boat. However at the pier the 7:20 boat did come

The next boat came 15mins late at 9 am and and we reached back at 11am. We had to spend 500$ to change flight tickets. Our whole holiday Budget was twice the amount

Wish they communicated well. Staff good and helpful but no operations manager makes this the worst experience