Amy Worden

Review of Verizon Telecom

Don t ever go here to upgrade or change your plan!...

Don t ever go here to upgrade or change your plan! Always go to the actual real Verizon wireless store. These guys will tell you whatever you want to hear to get a sale. The sale rep Matthew told me and my husband I was getting a $550 trade in my for old phone when I upgraded, well that didn t happen and when I called back to ask why, he denied he even said that! My bill is all kinds of screwed up now, I will never go back here again! NEVER USE A AUTHORIZED RETAILER, GO STRAIGHT TO THE ACTUAL STORE!