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Kritzi Binx

3 years ago

Went in knowing which bike we wanted. We were rush...

Went in knowing which bike we wanted. We were rushed out and told we didn t need anything else and that we could find better deals on eBay if you re on a budget . Left without a helmet, a water bottle, holder, lock, gear, anything. Totally unready for a first ride because we weren t worth their time. Service on the bike has been slow and they don t seem to know what s going on when we call. Extremely disappointed in the treatment from this place since it s a Seattle staple and we bought an expensive bike (they don t have any cheap ones). We are just getting into cycling and would have been lifelong customers. Shame this place is only interested in you if you look like a stereotypical cyclist.

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