Ty Collins

Review of Bullseye Commercial Properties

This has been the worst company I have ever rented...

This has been the worst company I have ever rented from. There are many instances of their incompetence, but here are some from the highlight reel.

We discovered a water leak in the roof of our apartment and immediately notified them. (We happened to be lucky enough that a repairman was there to install toilet bleach kits) The repairman takes a picture and then makes a phone call to the home office. He assures us they will send someone to look at it, but he is on a schedule to go around and install bleach kits. Fine, it's small as long as someone looks at it that day, it should be fine.

Throughout the day and night no one comes and the leak gets unsurprisingly worse. We call the emergency number which states our lease that if we have a water leak to contact. Get sent to voicemail. Try again the next day nothing.

Took them three days to come and repair a water leak. It messes up the kitchen ceiling causing slight bowing, cracking along the seam, water to a light fixture and more damages we didn't discover until later. They never fixed the inside only patched the roof.

Fast forward a couple weeks, they are asking us if the leak was fixed. Which I ask them what the company they hired said. Idiots didn't know so they were bugging us. I inform them the inside was never repaired, my wife and I had mold and electrical concerns due to the water. More time passes they final come to look at it.

The property agent and the repairman poke at a now almost 2 month old water damaged roof and decide that it just needs paint. I ask about mold, they tell me it's all dry now there should be no mold ( there was). I then ask about the light and they tell me they won't check it. I ask a couple more times knowing that it is an easy check, they refuse to check the light which had the bulbs that worked fine when we moved in, now has a bulb that randomly turns on and burns brighter than normal, but doesn't always turn on.

They tell us to move all our stuff out of the kitchen so they can paint. We did and they never painted. So after two more months we move our kitchen stuff back in.

I have several more stories of their negligence, incompetence and dishonesty. Refusing to fix a broken washer dryer that was tearing holes into our clothes. Giving out my phone number to another tenant ( giving out clients personal information without consent). They lost our renters insurance documents three times. The list goes on. Suffice it to say this company should be approached with extreme caution.

*EDIT: After receiving a phone call from Todd, the manager, issues that the company had ignored and pushed off were, despite our numerous attempts to reach out to them, finally resolved. Todd was very helpful and worked to fix matters in less than 24 hours. Perhap if we had worked with Todd from the start, all of this could've been avoided. Todd, we do appreciate you. Thank you.