If I can give a negative star I would but since th...

If I can give a negative star I would but since this is a not a choice I am rating them one star. About a month ago a referral was sent to Shands Liver Transplant Unit from my sister's hepatologist who cares for patients in Kissimmee Florida. When I called to inquire about an appointment I was advised they have not received any information. I contacted the hepatologist to request that the medical records be faxed over. I then contacted Shands to confirm that they had received the medical records and at this point 3 to 4 days later, I called to request her appointment and the representative that picked up the phone advised Dr. Cabrera is requesting additional medical records. The next day I sent over the additional medical records and 72 hours later I was told by the representative that picked up the phone that Dr. Cabrera noted the information that I faxed over was useless and was requesting additional records. He was also questioning elements of her care that were documented in the records that were sent, leading me to worry that he had not accurately reviewed her case. Today I called to inquire about the status of her appointment, a full 14 days after the referral was placed, only to be told Dr. Cabrera request that we go to a facility closer to home. Not only is Dr. Cabrera declining to take care of my sister, he also wasted valuable time that I could have spent pursing other referrals to other physicians in this highly specialized field. Should you like to pursue liver transplant from this facility, please be advised that you may be turned away due distance of where you live and you must be aggressively proactive in scheduling your appointment