Pamela Palacios

Review of H.M. Heckle

I've had the worst experience with this Management...

I've had the worst experience with this Management Company, they never answer our complaints, we have tried phone (no one ever answers, always a machine), email, text message. In the tenant portal they mark requests as "solved" even if it hasn't been resolved. Our laundry room caught fire (1160 apartments) and they said they were going to charge us less and get us a pickup and delivery service and none of this has happened. Safety complaints have also been made and they are just ghosting us.