I wasn't impressed! We stayed at the Embassy Suit...

I wasn't impressed! We stayed at the Embassy Suites the night before and that was an AWESOME experience! The Hyatt Place doesn't let you check in until 3:00 p.m. They have no room service, you have to go downstairs and pick it up! They only have valet parking! My friend fell in front of the hotel and twisted her ankle and busted her knee open while getting out our the car in front of the hotel due to something the city put up for bike trail. No one from the hotel tried to assist her or help her even after we notified them. I went to the bar and got bags of ice for her and when I asked the front desk guy for gauze and tape he came back with a tiny piece of gauze and electrical tape! They were also late getting our room ready and they have no hot tub! I will NEVER go back. No microwaves in the rooms either!