Stephen Hubbard

Review of BMW of Nashville

Though I love my X3, I would never recommend buyin...

Though I love my X3, I would never recommend buying a car from this dealership. Almost a year later, I still only have one key to my car because they've failed to provide a second one as promised... they mishandled my trade-in and it ended up at a towing lot and I received a certified letter, and the salesman also failed to return my parking pass (valued at about $400) as promised. They've also never returned a phone call, and I've made about 20. Oddly, I think I'd hear from BMW Financial if I failed to make my payment. It's simply the worst customer service I've ever experienced in any arena -- and I bought a luxury card. AVOID THIS DEALERSHIP!!!!