Robert Gunderson

Review of DoubleTree by Hilton Columbia ...

Stayed here one night while on a trip for work. R...

Stayed here one night while on a trip for work. Room and facilities were nice and have no complaints there. I do however have an issue with management allowing dozens of people to hang out in the lobby area drinking and making noise that can be heard in my room on the third floor until past 1130 at night. I called down twice asking when they would address the issue. At 1030pm I was told they were clearing everyone out by 1100pm which is outrageous by itself. Then adr 1130 I called again and was told everyone had cleared out, so I asked if the voices I was hearing were in my head. I was told they were in the bar area and would not be a problem, though they were since they were keeping me awake. I guess management cares more about making a buck from alcohol sales than from people staying at this hotel more than once.