I was in the process of talking to my case worker ...

I was in the process of talking to my case worker and In the mix of me trying to do her job that she lack to get information that she was seeking since they couldn t get in reach of the company I had told her to hold on and next thing I know she hung up in my face after it taking almost two hours to contact her this is the worst customer service and help I had ever had this social service has the wrong type of people working there trying to help the people