The only reason for the 2 stars instead of one sta...

The only reason for the 2 stars instead of one star was my experience with Joshua Olguin and his assistant Tim. These two men went above and beyond what was expected to complete the loan origination process. The rest of the staff were inefficient, overwhelmed, overworked, and/or poorly trained. I almost switched to a different mortgage company due to a better rate and more efficient staff. Work was so poor that title company had to refund over $1,400 after closing even though title company reported errors three times providing adequate time for correction. Company should stop providing useless films and provide efficient staff.