Mira Serrill-Robins Review of USTA
The U.S. Open is a lot of fun, but the event and t...
The U.S. Open is a lot of fun, but the event and the venue aren't great. It's a hassle to get into, with 2 entrances, but one is like a 15-minute walk all the way around the circumference of the venue. The signage is non-existent--how hard would it be to put out a bunch of maps or signs? The staff for the U.S. Open are shockingly untrained. We had reserved seats for a stadium, but the staff at that stadium didn't recognize the tickets, so I got badly sunburned sitting up in the general seating area and we missed out on our great seats. 1 in 5 staff actually knew how to read the tickets, in my experience. And the food. Wow. Some of the worst. Nowadays people expect decent, even good, food at sport venues. Nearby Citi Field has Shake Shack, etc. And this place has one coffee purveyor, Dean and Deluca not serving coffee but serving weirdly shaded bratwurst, and a taco place serving the most expensive tacos I've ever eater, that coincidentally were some of the worst. Basic fact: corn tortillas should be warm. I get that you're kind of in a rush, but even with a long wait, our taco fillings were lukewarm and flavorless, made with low-quality beef, and the soft corn tortillas were cold and stale. The tennis was excellent, and it's too bad the USTA hasn't bothered to prepare a venue deserving of the event.
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