Extremely poor service. I wouldn't recommend this ...

Extremely poor service. I wouldn't recommend this company at all.



At the start I assume this was due to the pandemic but other companies seem to be able to delver fine. Then I though, this must be one off and now I see in these reviews that there are many other customers with similar stories. This is so frustrating! I fear this will leave me out of pocket. I've emailed their Customer Resolution Team one last time but if I don't get an answer today, I''ll have not choice but to investigate how to report this matter to whatever consumer protection body. I don't even know where to start as I've never been in such situation where a company take my money and then goes completely silent!