eme e.

Review of Charlton Resorts, Banff

Great location but the service was subpar.

Great location but the service was subpar.
The rooms are only cleaned once in 4 days.
You have to go down to reception to ask for fresh towels/ toiletries daily, as these are not provided except you ask.
No dining area, you have to walk down to a different location to eat - I'm wondering how this works out in winter.