Tom Smart

Review of City & Country

Developments look nice, but the customer service i...

Developments look nice, but the customer service is unprofessional, unreliable and unresponsive.



Fast forward to August 2019 and I have still not received an update. I follow up with City and Country to learn that the reason I am not using my spaces is that they ve now been lent to another tenant, who since they might be on holiday, will need a few weeks to clear them and get them back. It is now 3 months later (November 2019) and I have heard nothing further on the matter.

Typically I m not one to complain but feel it is a shame and a surprise that a company that with such a prestigious image can deal with a basic issue in such an unprofessional manner. Having spoken with other property owners I know my experience is not an isolated one. All prospective purchases should be under no illusion when purchasing their property through City and Country.