Mad Max

Review of Kendall Regional Medical Cente...

I don't even know where to begin...

I don't even know where to begin...
The Emergency Room staff and Trauma Unit staff is not the worst, but I've definitely experienced better. As for the rest of the Kendall Regional staff, I will have to say that 85% of them are unprofessional, disrespectful and they do not belong in the health care industry. They seem to be understaffed and stressed out which obviously in return they display little tolerance towards their duties and job. My recent experience was an ederly family member which got hit with a severe stroke and was admitted to a step down unit from ICU.
Unable to move her Left side, open her eyes and even less walk, we would frequently find her in a pool of urine, fecal matter and covered in bed sores.
We arrived one afternoon were the dinner tray was been retrieved from the room and the food wasn't even touched, obviously since she couldn't eat by herself, the food tray would sit at a table in front of her for hours without her having a taste of her meal. Unfortunately she couldn't be transferred out of this hell hole until she was deemed medically stable and took it upon ourselves to have her transferred. It took several visits to the administration department and countless complaints and threats of this incompetence been reported to the news just to see action in their part.
Regretfully I've had multiple experiences which all have been bad. If it was up to me these multiple nightmares, might of been narrowed down to just a couple, at the most. Unfortunately I live very close to this hospital and if one of my family members are in dired need of medical assistance which requires the Fire Department's transportation, they are required by law to take the patient to the closest medical facility. When this type of emergency is avoided, Baptist Health South is where we all go.
I'm truly surprised on how this organization has managed to stay in business and how the managed to get away with this type of negligence for so long.