Had ordered some stuff and paid for shipping. My i...

Had ordered some stuff and paid for shipping. My items came as if I didn't pay for shipping. Regular shipping. Email them and asked if I kindly get a refund for my shipping and they respond back saying I should pick fed ex shipping methods. Mind u, I did paid for shipping which was 15 bucks extra. Idiot's.never will they get my service again. RIP off.