Very hard to get an update on my car the whole tim...

Very hard to get an update on my car the whole time. I brought it in for an oil change but main concern is transmission. It was under warranty. I tried to get a loaner car but it was backed up. I was without a car for a month. I was told y'all were just backed up at the time. Again, it was just hard to get anyone on the phone even for a simple update on the car. Anyways transmission was fixed and I just paid for the oil change. I'm thankful that it's fixed none the less.