Jeff Carroll

Review of Patoka Lake Marina

I wish I could give them a 0 rating. We rented the...

I wish I could give them a 0 rating. We rented the Princess houseboat. Its an old boat with a motor that can barely scoot it across the water. You had to continuously run the engine so the air conditioning would work. The fumes from the exhaust were terrible. You couldn't run it at night when sleeping due to the fumes might over take you. We also encountered a bed bug problem. More then one of our six people aboard got bites from them. We took the boat back in a day early due to the bed bugs. Showed them pics of the bugs on one of the headboards and showed them three of the bugs we had killed. Also showed them pictures of the bites. I explained to them we spent over a $1000 dollars to rent the boat from Friday until Monday and they stated someone would contact me. I ended up contacting them and stated to management that we had spent over a $1000 renting the boat but didnt get to use the full rental due to the bugs. I would appreciate some help. All I asked for was $200 of the more the $1000 spent due to having to leave early because of the bugs. After a phone call and three emails later they finally started they could find no bugs and that they had an exterminator look and they couldnt find anything so no compensation would be given. I didn't figure they would take any responsibility for their problem. I asked for a copy of the report but, still havent heard anything. I definitely do not recommended renting from them. I also have now read many complaints about them. I didnt feel asking for $200 of the more then $1000 back was unreasonable.