My mother is currently in BROOK-DEATH for gallblad...

My mother is currently in BROOK-DEATH for gallbladder surgery. Unfortunately this is where the ambulance brought her. I walk into her room an first thing I see is her big bottom lip. WAIT. WHAT. I asked the male aid what happened he says; I don't know. Ok, please go an get the head nurse. I had to go to front desk. Well everyone is now dumb as a bag of rocks. I'm contacting administration now because the next call will be Medicaid/Medicare, Medical board of ethics an the news.