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jayson Teeman

3 years ago

I gave a one star honest rating. Brutal, but hones...

I gave a one star honest rating. Brutal, but honest. It was deleted. You lived up to every word of it then some. Can't complete the most basic tasks correctly. Will cash your check and still show a balance for days. Will cash your check and fail to get coverage for up to a month and a half, in which you have to pay out of pocket and be 'reimbursed' (partially) by the provider. When asked a question, they know nothing other than what their 'system' is. Ask why something didn't go right, they don't know why.
This is the product of 'everyone gets a trophy'. These people shouldn't be in business. Idiocracy is around the corner, get your Brawndo ready.

EDIT: To address businessolvers' response.I have called directly. Many times. It's ineffective. Only after dealing with this for a month did I post this review. I received a call from a 'higher up''two days ago saying he would contact me in 24 hours. That deadline was yesterday morning.

It's over a month, I have to send my SECOND check in, and I STILL don't have all my benefits.

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