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3 years ago

This is one of the very few 'luxury' hotels in Ang...

This is one of the very few 'luxury' hotels in Anglesey, so how you react to it will be determined by whether you are 'Mr Picky' or 'Mr Easy Going'. If you are Mr Picky, you will say that the sort of money you are going to pay for this hotel would get you a good 4 star hotel in almost any major city of the UK, so you would expect this hotel to match up to the standards those hotels set. Well, for a start, you won't get aircon, or even a little fridge in your room, but you will at least get a security safe (although ours didn't work). You will get the daily maid service, but if it's anything like ours was, that just means pulling the duvet up over the sheets - our bed was never actually made. A jug of milk we requested on the first day, was still in our bedroom on the fourth day - but its contents had turned to cheese. A box of tissues on the bedside table had just one tissue in it, which we immediately used, only to have to wait 2 further days for the box to be re-filled. You'll get waiter service at breakfast from the excellent Hugo on a good day, but on a bad day you will have to put up with a waitress who lets all the plates pile up on your table, then (I kid you not) collects them at the same time as she is texting on her iPhone. The chef will cook you a breakfast kipper to perfection, but will somehow fail to cook a poached egg properly. Or, you'll get toast that doesn't look like it's actually been anywhere near a toaster one day, followed by perfect toast the next day. On a good day, the (free) Wi-Fi will work, but on a bad day it will refuse to connect and you'll have to be given a new password. And so it will go on. But if you take the 'Mr Easy Going' attitude, you will say that all these things are not the end of the world and actually add to the character of what is already a 'characterful' hotel, with creaking floors and squeaky doors to match. The fact that the lighting in the en-suite is automatic and therefore stays on for 10 minutes after you leave the bathroom (illuminating the whole bedroom for 10 minutes, if you need to use the loo in the night) won't bother you and you'll say it's all 'a bit of a laugh'. Mr Easy Going will comment on the lovely grounds and the excellent Tina on the front desk and will say that the location is so central, it's brilliant. So are you going to be Mr Picky, or Mr Easy Going? For me, Mr Easy Going won the day - but it was a pretty close thing!

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