Loved the hotel and its location on strip, do not ...

Loved the hotel and its location on strip, do not like the 35 American a night hotel resort fee, nothing but a money maker. Did not like it when I asked for a coffee maker, was told to upgrade room, when I said all I want is a coffee machine was rudely told to upgrade then and you will get one, not what I expect from a " 35 dollar resort ". Come on Bally,s get with the customer service.