Abhimanyu Singh

Review of TUI India

I was lured into booking a tour package for Srilan...

I was lured into booking a tour package for Srilanka on 29/1/20 . I paid Rs 50000 for 3 ticket round trip tickets Delhi Colombo Delhi . Once the booking was done they did not respond to mails or phone calls. They revised the cost of land trip upwards by 50 % . Fed up by their evasive replies and coercive moves, I decided to undertake the land trip on my own. Even when I had informed the parties that our travel schedule stands and we proceeded to Colombo, they pressured the Airlines to cancel the return tickets. The Indigo Airlines refunded Rs 30480 against the cancelled tickets . Tui have not responded to my request for refunding the money taking advantage of the corona pandemic.