Jordan Ast

Review of Super Save Group

Do Not rent from these guys! They have zero sense ...

Do Not rent from these guys! They have zero sense of customer service. The will also nickle and dime you to death. I called in with my visa for payment 3 months ago and they said it was paid, I guess i should have made sure i got the receipt emailed because now, 5 days from the wedding i checked in to see if everything was good and they say they have no record of the transaction. I checked my visa statement and turns out they never processed the payment. so now i ask if they can help me out and get something set up and they want to charge me a $90 late booking fee, and the rates for the units have gone up since may. So i called up one of the other local porta-potty companies, Valley Tank, and they were like no problem at all to have toilets for you in 5 days. then i look at their quote and they only charge for the units plus flat delivery and pick up charges of $25. Supersave was going to charge $30 for each unit for delivery and $30 for each unit for pick up as well as cleaning fees ($70, disposal fees ($30), and administrative charges ($10) plus the $90 late booking fee. I will never again even consider renting from Supersave.