I hadn t been back here in a couple years due to a...

I hadn t been back here in a couple years due to a poor experience previously. I decided to give it another shot this season
I walked in and was greeted by Hank in snowboards. Hank was amazing. He actually treated me like a person, and not a sale. He spent time with me to find the perfect boot with the perfect fit. You could tell he actually cared about my experience and ensuring I had the right gear for a great season. Ha k also was able to track down the pair of bindings I was in able to find. I looked everywhere, couldn t find them. Hank has them delivered to me in 2 days. He also got me the boots and bindings at a discounted price! Hank is really awesome and will make your day as he made mine.
I also spoke with the manager Chad to inform him of my great experience. Again, Chad was fantastic. He was very appreciative that I let him know and offered me a free tune for my board and troubles from 2 YEARS ago.
I really couldn t have asked for a better customer experience.
I highly recommend Epic Mountain Gear.