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Awesome Melissa

4 years ago

awesome facilities but the manager isn't qualified...

awesome facilities but the manager isn't qualified. she changed my booking without notice even though I paid deposit and got confirmation. i booked a party table and 16 kids for 5th bday party. however, i was so embarrassed and disappointed when I realized that the table had been moved away without any contact, notice or a call. i had only less than half hour to have to accept her arrogant anouncment. she didn't apologize at all. also the staff has so low voice hard to listen. i ve been most of places in auckland where are popular for the kid's party. this one is the worse experience ever.

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