For the Mutual to answer a claim and solve it is t...

For the Mutual to answer a claim and solve it is to make lomotherapy calls to cover the file. The Mutual does not want to replace an electrical device that does not work for more than 6 months. According to RD 1507/2000, annex II, all electrical, electronic and software devices are guaranteed for 2 years, must be replaced by another that works correctly.