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I had the worst experience at this place last nigh...

I had the worst experience at this place last night.
The comedy content was good (very funny) but the service at this place was really bad!

We arrived at the show last night with a gift certificate (admission for two).

At the main door, there is a sign that stated, folks with tickets purchased through web can walk straight in. Once inside and being in line for 10 mins, we were told to go back up to box office to process our tickets as they can t accept gift certificate. So we did! we were one of the first ones in but now we were late because we had to go to box office, get tickets, and then get back in inline for 10 min wait for our turn.

The next experience I had was even worse. We were walked to our seats, which were without tables (it seemed like it was a new row created in between regular tables) when the waitress asked about what we wanted to order, I asked for a table because I simply can not order drinks & food and hold/eat it from my lap.
We were told that it s first come first serve and that she can t help me (even thou I saw tables at the back of the club that were still empty) and if the establishment acknowledged that we were actually one of the first ones to walk in (web order bs) then they should have kept a table for us.

I decided not to give this club my business anymore. It was my second time there. The first time was amazing, but they really made my Friday night go bad, especially when I came out of the town to enjoy the show.
The employees need more training and the signage at the door should reflect their updated policies. They should also ask guests if they will be eating so they can be given a table instead of a just a chair. Many tables had people not eating or drinking at all, and you just lost out on a sale.

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