Edit: 1 star instead of 2. Never heard anything ab...

Edit: 1 star instead of 2. Never heard anything about our complaint.

Thermen Bussloo watches your business. It's getting worse. This time we started with a mistake in the reservation that prevented us from having a lake view suite as requested. In itself can solve this and slept the first night in a normal room. It was noticed that this room was not completely clean. Even dusty. It never was.

There are too few staff in the wellness area to address people about unacceptable behavior. There is a lot of talk in a number of baths and saunas. There are also couples busy with desired intimacies.

Prices are high. All fine, but there must be more exclusivity in return. So I expect that more staff will be present and that I will really relax. The latter is less and less successful at Thermen Bussloo.
We are therefore looking for a different wellness area. The price / quality ratio has become too bad to come back here.

A year ago 5 stars:
Delightful hotel. Well trained, friendly and very correct staff. Wonderful beds and very clean rooms. You don't really want to leave here.