Worst dealership experience I've had in over 20 ye...

Worst dealership experience I've had in over 20 years of buying cars. Everything from the purchase experience through to my first service experience with the "We Owe" team. I honestly can't believe they can say they have "seamless transactions with no surprises..." It would be laughable if it weren't depressingly aggravating. Maybe I'm just lucky, but I can't imagine I'm the only person who would rather pour lemon juice into paper cuts on my eyeballs than deal with Schomp BMW. Since I JUST bought my car, I'm really looking forward to 3 years of this bull s----.

Also, it's not all Schomp dealerships their Mini Cooper dealership is amazing. I bought a Cooper from them I'm 2015 and have never had an issue. The purchase was seamless and the service has been great.

I filled out both the Schomp survey and the BMW Americas survey and it was not pretty, and I didn't hear a word from either. Another example of amazing service *insert sarcasm here*.

Buyer beware.