John Jackal

Review of VA Palo Alto

This VA is a mixed bag. Some areas are squared awa...

This VA is a mixed bag. Some areas are squared away others are really bad. It is super hard to work with them to get appointments for those of us who work and travel a lot overseas. They ll call to set it up but if you miss the call some of the clinics don t answer the phone or if they do it isn t with regularity.

My primary care doctor is nice and super smart but
some of the staff doesn t speak english without thick accents and that leaves room for mistakes which happen often- I was discussing an issue with one of my limbs and a doc was taking notes- I watched him write down left arm when I was describing right arm and pointing right at it. It was almost comical. Another time there was a high school student there going through career day or something and I was asked in front of the child if she could shadow my visit. I felt bad saying no this strange kid can t sit in and take part in my private medical visit. So I let her which is my fault I guess but super awkward.

Anyhow- some is superlative some is really bad.