Deniese Sanchez Review of Rutherford Regional Health Sys...
Unprofessional ER. There are not call bells in the...
Unprofessional ER. There are not call bells in the rooms. My daughter was in room 14. After not having a call bell, she walked out to the desk and asked for a blanket. The nurse said OK, but did not bring her one. I called the ER and requested them to bring her a blanket. They said they would. They did not. She went to her car and got a coat came in and waited in the room for a swab test for flu. They erased her name off their board and told her she would have to sign in again if she wanted to be seen. I heard a PA Derrick get nasty with her while we were on the phone. I am not only writing this review, I am contacting the State because of the safety issue of no call bell and also am contacting any other agency that will listen, including Joint Commission and the Medical Board over mistreatment and the PAs unprofessional misconduct. My daughter is in route to another hospital. I hope a delay in treatment hasn't caused her a problem.
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