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Sean Fil

3 years ago

I had been going to kentucky kingdom for years pri...

I had been going to kentucky kingdom for years prior to it shutting down. I was so excited to see it back open that I bought season passes for the entire family.

I can't tell you how disappointed I am. It is so far from the park it used to be. The rides and attractions are great, and the place is much better maintained than it was, BUT...

The employees here have to be the laziest and rudest of any park I have been to in 30 years. Every line takes 4 times longer than it needs to. It took 15 minutes in the soda fountain line because the worker didn't care.

At the burger place by the wave pool it took 35 minutes to get food. The food was already pre dished out. It took 6 minutes from the time I got to the window until the lady could be bothered enough to get my food. She was rude, couldn't remember what I had ordered, and just slow. She was more worried about joking with the 3 employees standing around than grabbing my order. We wanted to spend more money in the park to get more food, but didn't, just so we could avoid the food vendors.

The ride operators were hit or miss. Some were great, while others were obviously miserable in their jobs.

I understand these are young seasonal workers, but every other park can manage them appropriately. I wish I hadn't wasted the money on season passes. It's free for us to return, and it has been such an awful experience I can't say we will. I know we won't be back next year especially for passes.

We went once early in the season and just assumed the kinks were still being worked out. We went again today and the attitudes were worse. It's a shame because this could be a great park, but the poor management makes it impossible to enjoy.

I would be happy to speak to anyone about my experiences.

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