Laurence Smith

Review of PHH

This Company is the WORST company in this category...

This Company is the WORST company in this category!! Their Payment website doesn't work well at all!!! For example, I pay my usual mortgage amount, which was $46 short of their "re-adjustment" so I try to pay it online..... ohh, I can't.... It say's I have to pay the full monthly mortgage amount, again!!!!! It gets better!!! THEY report to the credit agencies I have NOT paid my mortgage in the full amount!!!! Even better... Oh did I mention PHH did NOT pay my homeowners insurance in full so it was cancelled....... I had to pay over $1600 out of pocket (including extra fee's) to get it reinstated!!! AND as other posters have mentioned the call center is NOT anywhere close to the USA!!!! AND it takes HOURS on the phone to speak to a human who has the power to help!!!! If you see this company ANY where near your mortgage RUN AWAY!!!

That being said... I am in the researching phase of my legal options and would welcome any similar stories...

Simple the worst company to be involved with....

L