Giving the rating I did for the services but as fa...

Giving the rating I did for the services but as far as follow through, this place gets no rating at all!!! From mischeduled appointments to submitting documentation of IOP completion, to providing one with a final balance so it can be paid has been nothing but a nightmare... The lack of follow through is something I've never experienced..Bottom line, there's to much complacency and everyone is just a number...