Roman Skorzus

Review of Stotsenberg Hotel and Casino

Never ever stay here!!!!

Never ever stay here!!!!

That is by far the worst hotel in the Philippines I have visited so far, for many reasons:

Let's start with the check-in procedure, although they knew, that we are belonging to a big group for a conference, they were not able to arrange an early check-in. So we were forced to spend/waste time in the nearest SM to hang around.
Next thing: although I stayed with a colleague on a TWO BED room, they provided only one key card for the door. I mean, is it so weird for them that two people need two cards? Ok, for a deposit of 250p they provided another one, at least.

You think, they have WiFi? Yes, they have, but it is so damn slow that you can not use it properly and take Skype calls or any other serious (business related) matters. This hotel wants to be a conference hotel with Casino and other (wannabe) nice facilities, but they suck already with the basics.
But the WiFi is not only slow, they only provide ONE access for ONE device. Hey guys, again, we were two people and it is possible that they have more than one device. Please consider my irony! Only I have 3 devices with me. My colleagues were told to pay a charge for further access, unbelievable. I haven't accepted that and went to the reception, at least I got as many as I want without any charge. Good for them!

But let's switch to the worst part of that horror house: the food. The breakfast, if you want to call it like that is horrible yucky and the choices are very limited. Beside rice they serve an oily cabbage, deep-fried dried fish and a horrible beef, every day the same. And our conference had also the pleasure to enjoy that dogs-food during lunch and dinner.
We decided to go out for every single meal since we were not willing to eat any piece of that.
Want to hear another nice story? When we ordered McDo for breakfast, they haven't allowed the driver to enter the building, so we were forced to go to the lobby. And guess what? They asked for a corkage fee!!! What a shame for any serious hotel and it shows that they are not only forcing people to eat their left-over blends of lunch and dinner, they also want to squeeze out every single pesos out of the pocket of their so called guests.

The building and the rooms are ok so far, the little side note that our cabinets inside the room smelled like a blend of vomit and poop is not so important considering the previous experiences. Maybe that is the reason why a cockroach has visited us to spend some time with us

So, for everyone who is expecting a 4 star hotel for 4 star hotel prices, please go to the bottom and expect not just to be not welcomed, but also horrible service, food and staff. But hey, it is more fun the Philippines, EXCEPT HERE.