Honestly the worst experience. Needed a repair on ...

Honestly the worst experience. Needed a repair on a shower head in my apartment and was told this part needed would take a week to come in. I scheduled the repair and arranged to take an unpaid day off of work to be home for the repair. On the day of the scheduled repair, they called and told me the part was not in and the had to reschedule. One day of work lost and for really no reason.

I called before our second scheduled repair and requested to schedule for a different day so I could avoid taking another unpaid day off work to be home for the repair. I was told my only option was to schedule a week or further out. I kept the scheduled day and arranged to have a friend be at the apartment to let them in.

Come to the day of the repair - they gave us a window of 1-4pm. They arrived early - my friend was unable to get there early so I was forced to leave work early and have more unpaid time.

The lack of sympathy and flexibility is ridiculous. I would not ever choose to use this company again. One and a half unpaid days of work later and I guess the only benefit is that my shower works again. The worst experience I ve had with a home repair company.