OUTSTANDING service and experience from 3-19 throu...

OUTSTANDING service and experience from 3-19 through 3-22, 2017.

I was in Chicago on business, and it was my first time visiting. Great corner room, clean, and spacious enough for one traveler. The wifi was reliable and easy to access a big plus that I really appreciated. The front desk and guest services staff were consistently attentive, helpful, and professional, despite the fact that I was a bit frazzled from other stressful travel issues. I will stay at this hotel again, and would recommend it to others in a heartbeat. The cleaning staff did an impeccable job each day, and everyone was courteous and warm. They seemed genuinely concerned not only with doing their job, but with doing it flawlessly.

Seriously: All hotels hoping to compete with a establishment like The Silversmith need to understand that a professional, competent staff is what will set your business apart every time. And no, no one asked me to write this. I'm not really a review-writing person in general. But when a business is truly one of a kind, a little public praise is the least I can do.