Gregg Rusczk

Review of Louis Vuitton Americas

Went there 7 days ago, bought 2 pairs of mens shoe...

Went there 7 days ago, bought 2 pairs of mens shoes for $1765.00. Then salesman tells me they don't have any boxes for the shoes. Seems kind of ridiculous, but I store my shoes in the boxes and for that much money, kind of feel like they should come in a box. Salseman tells me he will just overnight them with a box and we can expect them on monday. Charges my account. Well, 7 days later, no shoes. Called "customer service" twice because you cant call this store directly and was told they have no information, no tracking number and they cant do anything, but will have the store reach out to me directly. Never heard from the store. Now am going through my American express to get my money back. Would never shop in this store again. Better off just buying them online.