N

Negin

4 years ago

Poor experience from the get-go with MULTIPLE asso...

Poor experience from the get-go with MULTIPLE associates.
-Had to call multiple times just to get a viewing for a listing that had been up for 28 days to begin with.
-Upon our viewing our agent was late, had no idea where to park, and had another person coming 15 minutes after us and had to rush us through saying the unit was in high demand but had to refer to her paper whenever we had a question and was half sure at best
- Move-in they wouldnt let me park in my spot until a lengthy move in inspection, leaving my car and my moving truck in a loading zone on a busy city street while my elevator move-in time passed, as well as the money i was paying the movers.
- In order to avoid this, I asked if we could do the inspection and signing the evening prior and told me they would 'have to charge the extra day' on my contract - this is after almost 6k of deposits paid.

Ive now been moved in for weeks with no buzzer # (and they claim they cant get a hold of the building managers information because their ''system is down''), and had to email to remind them I had no mail key and had to get someone in the building to show me where the recycling/garbage was located.

I love my unit but I would never recommend this management company to anyone.

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