Stanislav Matiychyn

Review of Generator Hostels Hamburg GmbH

When I checked in at 11 pm (with the pre-check in ...

When I checked in at 11 pm (with the pre-check in done in advance), the bedding for my bed was missing and instead of just giving me the new set of bedding, I was allocated a new room. Having this hustle in the night isn't necessarily nice, especially for the people in the first room because I had to go out, come back and leave, so I created some noise and I didn't like the fact that I was a disturbance. The edges of my new bed in my new room were so dusty I even made a picture of it. Being an allergic person, I was upset. The shower room is so tiny I was having a hard time showering, and I'm not a big person. The breakfast buffet is ok, if you're not vegan. Also, they charge guests for storing they luggage for couple of hours after check out, which I don't think is nice. In many hostels you can just leave your stuff if you were a guest. Te reception staff was semi-helpful, the guy was eager to help and the lady just looked annoyed. I guess for the little price they charge for the bed this seems acceptable, but there are other places who charge the same but have bigger standards. I won't be staying there again.